General conditions

To make things as easy and flexible as possible, we use the following terms.

Article 1. Relevance

For all offers and agreements of Zwaard en Volk, the following terms and conditions apply. Accepting an offer or placing an order means that you agree with the conditions set. Deviation from these conditions is only possible after written consent by Zwaard en Volk.

Article 2. Offers / agreements

All offers of Zwaard en Volk are non-committal. A contract is only concluded after acceptance of your order by Zwaard en Volk webshop. Zwaard en Volk is entitled to refuse orders and/or link any conditions to the delivery When an order will gets rejected Zwaard en Volk will let’s this know within 10 days of receipt of the order.

Article 3. Prices and Payments

The prices are in euros including VAT. The shipping fee is a flat rate, you will be asked for proof of receipt.

Article 4. Delivery

The delivery of the products will be made at the time and place at which the goods are ready for shipment to you.

Zwaard en Volk is entitled for the order to be delivered in parts.The additional transport costs will be borne by Zwaard en Volk.

The delivery times are indicative only. Exceeding a delivery time, the user is not entitled to compensation.

Article 5. Retention.

The ownership of products is transferred only if you have met all that you owe under any agreement with Zwaard en Volk. The risk in respect of the products will be yours from the time of delivery to you.

Article 6. Intellectual and industrial property

All intellectual and industrial property rights attached to the products supplied by Zwaard en Volk must be completely and unconditionally respected.

Article 7. Complaints and liability

You have the obligation to investigate whether the products meet the agreement on delivery. If this is not the case, you notify Zwaard en Volk through as soon as possible and in any event within two days after delivery, or after observation reasonably possible.

If delivered goods do not meet the expectations you can return them within 14 days after delivery, send it to: Zwaard en Volk / Korvelseweg 108a / 5025 JK Tilburg / Netherlands. Also, you can deliver to the store itself.

Returned goods will be reimbursed only if they come back unused and in the original packaging. In addition, the return by you must be stamped sufficiently, unstamped shipments will not be accepted. The purchase amount, without deduction of costs, will be returned to the account from which it comes within 14 days. You can also choose to let them be replaced with new goods after returning.

Article 8. Orders / communication

For misunderstandings, mutilations, delays or transmission of order data and messages resulting from the use of the Internet or any other means of communication between you and Zwaard en Volk, or between Zwaard en Volk and others as they relate to the relationship between you and Zwaard en Volk, and Zwaard en Volk is not liable, except insofar as there is intent or gross negligence by Zwaard en Volk.

Article 9. Personal / privacy statement

As expected Zwaard en Volk respects the privacy of its customers and users of its site. We guarantee that confidential will be dealt with the information you provide us. These data are only used for the purpose to proceed an order as smooth and easy as possible For everything else, such as sending the Zwaard en Volk newsletter, we will only use your personal information with your consent. Zwaard en Volk will not sell any of your personal information  to third parties and will only provide access to them in this data when they are involved in the execution of your orders. Required data are particularly your name, shipping address and email address. With your permission we will use your data to inform you about the development of the website. This is done by means of the aforementioned newsletter.

Article 10. Odds

Without prejudice to its other rights, Zwaard en Volk has the right in case of force majeure, at its option, to suspend the execution of your order, or to terminate the ement without judicial intervention, by informing you of this in writing, and without Zwaard en Volk liable to pay any compensation unless in these circumstances to standards of reasonableness and fairness this would be unacceptable.

Force majeure is defined as any failure which can not be allocated to Zwaard en Volk because it is not due to her fault,  and not under the law, act or generally accepted views is at its expense.

Article 11. Miscellaneous

If you inform Zwaard en Volk shop in writing of an address, Zwaard en Volk is entitled to send all orders to that address unless you indicate Zwaard en Volk in writing another address to which your orders are to be sent. If by Zwaard en Volk tacitly deviations of these conditions for shorter or longer periods have been allowed, this does not affecti its right to demand immediate and strict compliance of these Conditions. You can never exercise any right on the baseis of the fact that Zwaard en Volk has applied or can apply these conditions smoothly.

If one or more provisions of these Terms or any other agreement with Zwaard en Volk might be in conflict with any law, the relevant provision will lapse and will be replaced by Zwaard en Volk with new lawful condition(s) to be determined by zwaard en volk.

Zwaard en Volk and is competent in using third parties carrying out your orders.

Article 12. Applicable law and competent court.

All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, only Dutch law is applicable.

All disputes between parties will be submitted to the authorized court in the Netherlands.